Privacy Policy

* Last Updated: January 11th, 2026 *

MusiciaNow (“MusiciaNow”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the MusiciaNow mobile application (iOS and Android), our website, and related services (collectively, the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to:

    • The MusiciaNow mobile applications on iOS and Android
    • The MusiciaNow website
    • All related services, features, communications, and customer support

This policy does not apply to third-party websites, services, or platforms linked from our Service.

2. Information We Collect

We collect information in the following categories:

a) Information You Provide

  • Name, email address, phone number
  • Profile details (skills, role, availability, location)
  • Messages and communications within the app
  • Support inquiries and feedback

b) Account & Authentication Data

  • Login credentials (via secure authentication)
  • Apple Sign-In or Google Sign-In identifiers (where used)

c) Payment Information

  • Subscription and transaction details
  • Payment processing is handled by third-party providers (such as Apple, Google, and Stripe).
    We do not store full credit card numbers on our servers.

d) Location Information

  • Approximate location (city/region) to enable local matching
  • Location permissions are optional and can be disabled in your device settings

e) Device & Usage Data

  • Device type, operating system, app version
  • Log files, IP address, crash data
  • App interaction and usage statistics

f) Analytics & Diagnostics

  • Performance metrics
  • Crash reporting and diagnostics (e.g., Firebase or similar tools)

3. How We Use Your Information

We use your information to:

    • Operate, maintain, and improve the Service
    • Facilitate connections and communications between users
    • Process subscriptions and payments
    • Provide customer support
    • Personalize user experience
    • Monitor performance, security, and abuse
    • Comply with legal obligations

We do not sell your personal data.

4. Chat, Messaging, and User Content

Messages and content exchanged through in-app chat are:

    • Stored to enable communication
    • Subject to moderation when reported or required by law
    • Used to investigate abuse, fraud, or violations of our Terms

MusiciaNow does not actively monitor all messages however, reserves the right to review content in response to reports or legal obligations.

5. Sharing of Information

We may share information with:

a) Service Providers

Trusted third parties who assist with:

    • Payment processing (Apple, Google, Stripe)
    • Analytics and crash reporting
    • Hosting and infrastructure
      These providers are bound by confidentiality obligations.

b) Legal and Safety Reasons

When required to:

    • Comply with laws or legal processes
    • Protect users, the public, or our platform
    • Enforce our Terms and Conditions

c) Business Transfers

In connection with a merger, acquisition, or sale of assets.

6. Your Privacy Choices and Controls

You may:

    • Edit or update your profile information
    • Disable location access via your device settings
    • Opt out of non-essential communications
    • Request access, correction, or deletion of your data

Account Deletion

You may request deletion of your account:

Some information may be retained where required by law or for legitimate business purposes.

7. Data Retention

We retain personal data only as long as necessary to:

    • Provide the Service
    • Comply with legal obligations
    • Resolve disputes and enforce agreements

When no longer required, data is securely deleted or anonymized.

8. Security Measures

We use reasonable administrative, technical, and organizational safeguards to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be processed and stored in jurisdictions outside your country of residence. By using the Service, you consent to such transfers in accordance with this Privacy Policy.

10. GDPR & CCPA Rights

Depending on your location, you may have rights to:

    • Access your personal data
    • Correct inaccurate data
    • Request deletion
    • Restrict or object to processing
    • Receive a copy of your data

Requests can be made by contacting contact@musicianow.com.

11. Children’s Privacy

MusiciaNow is not intended for users under 18 years of age.
We do not knowingly collect personal information from minors.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices.

 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: contact@musicianow.com