{"id":202,"date":"2025-05-17T17:35:13","date_gmt":"2025-05-17T21:35:13","guid":{"rendered":"https:\/\/musicianow.com\/?page_id=202"},"modified":"2026-04-13T15:29:36","modified_gmt":"2026-04-13T19:29:36","slug":"faqs","status":"publish","type":"page","link":"https:\/\/musicianow.com\/en\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.27.4&#8243; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;142deg&#8221; background_color_gradient_stops=&#8221;rgba(38,135,255,0.61) 0%|#600000 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_color_gradient_start=&#8221;rgba(38,135,255,0.61)&#8221; background_color_gradient_end=&#8221;#600000&#8243; background_image=&#8221;https:\/\/musicianow.com\/wp-content\/uploads\/2025\/05\/resort-05.jpg&#8221; custom_padding=&#8221;6vw||3vw|0px|false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; max_width=&#8221;none&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||0px||true|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Fjalla One|||on|||||&#8221; text_letter_spacing=&#8221;8px&#8221; header_font=&#8221;Roboto|800||on|||||&#8221; header_font_size=&#8221;5vw&#8221; header_letter_spacing=&#8221;0.2em&#8221; header_line_height=&#8221;1.1em&#8221; header_3_font_size=&#8221;26px&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;-3vw||50px||false|false&#8221; header_font_size_tablet=&#8221;&#8221; header_font_size_phone=&#8221;36px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_letter_spacing_tablet=&#8221;&#8221; header_letter_spacing_phone=&#8221;0em&#8221; header_letter_spacing_last_edited=&#8221;on|desktop&#8221; header_text_shadow_style=&#8221;preset3&#8243; header_text_shadow_vertical_length=&#8221;-0.03em&#8221; header_text_shadow_blur_strength=&#8221;0.15em&#8221; text_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><b>FAQ<\/b><\/h1>\n<h3><b>MusiciaNow<\/b><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#604161 0%|#355796 100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||70px||false|false&#8221; global_colors_info=&#8221;{}&#8221; locked=&#8221;off&#8221;]<\/p>\n<div class=\"aiovg-player-container\" style=\"max-width: 100%;\"><div class=\"aiovg-player aiovg-player-iframe\" style=\"padding-bottom: 56.25%;\"><iframe loading=\"lazy\" src=\"https:\/\/musicianow.com\/en\/player-embed\/id\/661\/\" title=\"MusiciaNow introduction video\" width=\"560\" height=\"315\" frameborder=\"0\" scrolling=\"no\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe><\/div><\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|700||on|||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;-5vw||||false|false&#8221; custom_margin_phone=&#8221;-8vw||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px||20px||true|true&#8221; custom_padding_phone=&#8221;24px||24px||true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;22px&#8221; header_2_font_size_phone=&#8221;16px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Video Answers &#8211; Quick Reels<\/h2>\n<h3>Short reels that explain MusiciaNow\u2019s features, use cases, and benefits \u2014 fast and visually<\/h3>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\"><a href=\"https:\/\/www.youtube.com\/@MusiciaNowApp\/shorts\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/musicianow.com\/wp-content\/uploads\/2026\/02\/YouTube-icon-300x300.png\" width=\"50\" height=\"50\" alt=\"\" class=\"wp-image-850 alignnone size-medium\" \/><\/a> \u00a0<a href=\"https:\/\/www.facebook.com\/people\/MusiciaNow\/61574640900011\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/musicianow.com\/wp-content\/uploads\/2026\/02\/Facebook-icon-300x300.png\" width=\"50\" height=\"50\" alt=\"\" class=\"wp-image-851 alignnone size-medium\" \/><\/a> \u00a0<a href=\"https:\/\/www.instagram.com\/musicianow2025\/\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/musicianow.com\/wp-content\/uploads\/2026\/02\/Instagram-icon-300x300.png\" width=\"50\" height=\"50\" alt=\"\" class=\"wp-image-852 alignnone size-medium\" \/><\/a> \u00a0<a href=\"https:\/\/www.tiktok.com\/@musicianow\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/musicianow.com\/wp-content\/uploads\/2026\/02\/TikTok-icon-300x300.png\" width=\"50\" height=\"50\" alt=\"\" class=\"wp-image-853 alignnone size-medium\" \/><\/a><\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-1vw||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Does the MusiciaNow App have a Search &#038; Locate function\/features?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Yes, this reel shows the Search &amp; Locate function and it&#8217;s features using the map, radius, and real-time availability.<\/p>\n<p>Drop a pin, set your distance, and instantly see who\u2019s available nearby.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/qMIXAFtkenk?si=wf03x84NZPhmrMzt\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does geolocation work in MusiciaNow?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel shows how geolocation helps make you visible to others around you.<br \/>When enabled, your profile appears in searches based on your current location, even when you\u2019re traveling.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/gK6-_qUyvtE?si=eBmPqLSoiDzcja4p\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why is filling out my profile important?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel explains how completing your profile increases your visibility and chances of being contacted. Even a few key details help others understand who you are, what you offer, and how to reach you.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/PnzPYiI-TNI?si=vJg5yBJnHuDhr7Fj\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does the chat function work in MusiciaNow?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel shows how members can chat directly inside the app once contact is established.<br \/>Fast, simple messaging to discuss details, availability, and next steps \u2014 without leaving MusiciaNow.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/QZlUUNgCW4U?si=1sqTY7IqI5vaVrF4\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the Compare feature used for?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel explains how the Compare feature helps you view multiple profiles side by side.<br \/>It makes it easier to compare skills, roles, and services before making a decision.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/2mlohiUdJxY?si=zsVkPYI-ZrAM166f\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How does the contact form work in MusiciaNow?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This reel shows how to send a contact request using the built-in contact form.<br \/>It\u2019s a simple way to reach out with key details without starting a chat right away.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/Fqlb6HIc7ZI?si=b3P_GSQgMSmjKnfb\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I update my location while traveling?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel explains how you can update your location when traveling.<br \/>Your profile stays visible in the city or area where you are \u2014 not just where you\u2019re based.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/7U6zkJ0lcIM?si=UARK1oSio2EigAtw\" target=\"_blank\" rel=\"noopener\">YouTube<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What do the availability and geolocation toggles do?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel shows how the Availability and Geolocation toggles control your visibility.<br \/>Turn them on to appear in searches, or off when you\u2019re unavailable or taking a break.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/JiDWR0rkZKY?si=yX5N5lfxViM-nX6q\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do reviews work in MusiciaNow?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel explains how reviews help build trust inside the community.<br \/>They give others confidence by showing real feedback from previous collaborations.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/nnRN7afnUvU?si=W4gcdngsYAq5N85B\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why should I add pictures to my profile?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>This reel shows how adding pictures makes your profile more visible and more engaging.<br \/>Profiles with photos stand out and help others quickly understand your style and setup.<\/p>\n<p>\ud83c\udfac <a href=\"https:\/\/youtube.com\/shorts\/aRGmTIjCMlc?si=6aI_Mekqa89ft7-Q\" target=\"_blank\" rel=\"noopener\">YouTube link<\/a><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#FFFFFF&#8221; divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#355796 0%|#29c4a9 100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-1vw||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.5&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|700||on|||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;-5vw||||false|false&#8221; custom_margin_phone=&#8221;-8vw||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px||20px||true|true&#8221; custom_padding_phone=&#8221;24px||24px||true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;16px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><b>Quick<br \/>Tips<\/b><b><\/b><\/h3>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How to setup properly your address in your profile ?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>When setting up the address in your profile, use the &#8220;Bullseye&#8221; icon and locate your approximate address for your security. By doing so, you fix properly the coordinate (Latitude-Longitude) in your profile in order for others to find you.<\/p>\n<p><strong>NB:<\/strong> The placeholder is just a text field that you can adjust after confirming your coordinates.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Why do a manual refresh on the Home, Search or Profile pages ?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>In order to keep a good App quick response performance, while searching for a prospect, it is better to have a manual refresh than having a server auto refresh.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I properly set up my address in my profile?&#8221; _builder_version=&#8221;4.27.5&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>To ensure your profile appears correctly in the List and Map, you must use the Bullseye icon when setting up your address. This allows the app to capture geographic coordinates (latitude and longitude) associated with your profile.<\/p>\n<p>By default, MusiciaNow displays the City, Province\/State, and Country based on the selected coordinates.<\/p>\n<p>After saving, you may edit the visible address text as you wish. However, the map position will remain based on the coordinates initially selected.<\/p>\n<p><strong>NB:<\/strong> For security and privacy reasons, we recommend selecting an offset or approximate location when using the Bullseye icon rather than your exact address.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;When I try to toggle %22ON%22 my Geolocation, I get an Error message. How can I fix that ?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Go back to the Home page and refresh your App location. Just under the MusiciaNow Logo, you can setup your location.<\/p>\n<p><strong>NB:<\/strong> You can also adjust your phone parameters for your location.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;My profile does not show in the App. What should I do ?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Make sure that when you create\/edit your profile, you select the &#8220;Bullseye icon&#8221; while you input your address. It will capture the coordinates (longitude\/latitude) for the App.<\/p>\n<p>You can then edit the address manually in the placeholder to show the approximate location of your choice for security purposes. (Ex: City, State, Country)<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|700||on|||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;||||false|false&#8221; custom_margin_tablet=&#8221;-1vw||||false|false&#8221; custom_margin_phone=&#8221;-2vw||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px||20px||true|true&#8221; custom_padding_phone=&#8221;24px||24px||true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;16px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><b>General<br \/>Questions<\/b><b><\/b><\/h3>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What is MusiciaNow?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">MusiciaNow is a platform that connects musicians, DJs, booking managers, and tech support specialists with clients seeking talent for gigs (subs\/replacement), events, lessons, and more.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How does MusiciaNow work?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Artists and service providers create profiles, set their rates, and showcase their skills. Clients and service providers search, compare, review, add to favorites, share profiles and contact members directly to book services through our chat option.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is MusiciaNow free to use?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Registration is free for both Members and Clients. Additional features are unlocked with a subscription plan.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What types of services can I find on MusiciaNow?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">You can find live performers, session musicians, DJs, music instructors, sound engineers, lighting techs, and booking managers.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can MusiciaNow help me if I\u2019m traveling?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Activate the \u201cLive\u201d geolocation feature to show your availability in any location. This way, you can get booked for gigs while on the go.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is MusiciaNow available worldwide?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, MusiciaNow can be used by members and clients globally. Whether you\u2019re at home or traveling, you can connect with talent or get booked anywhere.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I use MusiciaNow without creating an account?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, as a Guest, you can explore member listings, but you need to create an account to contact members or access additional features.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I stay updated on new features and app updates?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You can stay informed by enabling notifications in the app or subscribing to our newsletter for the latest updates and feature releases.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#FFFFFF&#8221; divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#29c4a9 0%|#9e2c1f 100%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-1vw||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|700||on|||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_4_line_height=&#8221;1.3em&#8221; background_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;-5vw||||false|false&#8221; custom_margin_phone=&#8221;-8vw||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px||20px||true|true&#8221; custom_padding_phone=&#8221;24px||24px||true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;16px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><b>For Members<\/b><\/h3>\n<h4><b>Musicians &#8211; Booking Managers<br \/><\/b><b>DJs &#8211; Tech Support specialists<\/b><b><\/b><\/h4>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How do I create a profile on MusiciaNow?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Once you\u2019re registered and have chosen a subscription on MusiciaNow, you can create your profile. Select your role, specify the instrument(s) you play and your music style(s), upload your avatar or logo, header image, and photos. Add a description highlighting your expertise, list your rates, provide your contact information, and more.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What information can I include in my profile?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Your profile can include your contact info, music genre, instruments, services offered, rates, availability, and social media links.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I showcase my availability in real time?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, with the \u201cLive\u201d geolocation feature, you can update your location and availability instantly.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I set different rates for different services?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, you can customize rates for hourly bookings, events, lessons, and more.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are there any commission fees on bookings?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">No, MusiciaNow doesn\u2019t take any commissions. Your deals, your earnings, 100% yours.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;200px||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How do I communicate with potential clients?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Clients can contact you via your profile\u2019s <\/span><b>Chat box, Contact Form, or direct email\/phone links<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I save my favorite clients or collaborators?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, the <\/span><b>Favorites<\/b><span style=\"font-weight: 400;\"> feature allows you to bookmark profiles for quick access.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I promote myself on MusiciaNow?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Share your profile link, gather reviews, and stay active by updating your availability and services.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I get paid?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">All payments are handled directly between you and the client. No middleman, No commissions, No extra fees.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What are the mandatory infos needed to start my profile?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Mandatory information for your profile are: The Role(s) and Your home location ( Town, Province OR Postal Code\/Zip Code)<\/span><\/p>\n<p><b>NB:<\/b><span style=\"font-weight: 400;\"> For security purposes geolocation when turned on is approximate and offset.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#FFFFFF&#8221; divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#9e2c1f 0%|#b5a500 100%&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-1vw||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|700||on|||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_4_line_height=&#8221;1.3em&#8221; background_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;-5vw||||false|false&#8221; custom_margin_phone=&#8221;-8vw||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px||20px||true|true&#8221; custom_padding_phone=&#8221;24px||24px||true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;16px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><b>For Clients<\/b><\/h3>\n<h4><b>Event Organizers &#8211; Venue Owners<br \/><\/b><b>Bar\/Club owners &#8211;\u00a0Private Clients<\/b><\/h4>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How do I search for talent on MusiciaNow?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Use filters to search by location, music genre, service type, and availability to find the right artist or service provider.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I contact multiple members?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, you can reach out to multiple members individually and organize a shortlist using the <\/span><b>Favorites<\/b><span style=\"font-weight: 400;\"> feature.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I book a musician, DJ, or Tech specialist?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Contact the member via their Chat box, Contact Form, or direct email\/phone. Discuss rates, confirm availability, and finalize the deal.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I compare profiles before booking?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, the <\/span><b>Compare<\/b><span style=\"font-weight: 400;\"> feature allows you to view rates, services, and reviews side-by-side to make the best choice.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;200px||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How can I share a profile with others?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Use the <\/span><b>Share<\/b><span style=\"font-weight: 400;\"> feature to send a profile link via email or social media.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there a review system for members?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, after a booking, you can leave a review to help others make informed decisions. You need to be subscribe to access this function.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can we book directly on the app?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">No. Bookings need to be managed between clients and members directly. The app allows you to find each other and get in touch.<\/span> <span style=\"font-weight: 400;\">You can then negotiate the terms and bookings.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Are there any booking commissions or fees?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">No, MusiciaNow does not charge any booking fees or commissions.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#FFFFFF&#8221; divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#b5a500 0%|#390099 100%&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-1vw||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|700||on|||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_2_line_height=&#8221;1.4em&#8221; background_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;-5vw||||false|false&#8221; custom_margin_phone=&#8221;-8vw||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px||20px||true|true&#8221; custom_padding_phone=&#8221;24px||24px||true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;16px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><b>Subscription &amp; Payments<\/b><\/h3>\n<h4><b>Members &amp; <\/b><b>Clients<\/b><\/h4>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What payment methods are accepted for subscriptions?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">MusiciaNow prioritizes simplicity, reliability, and user experience. That\u2019s why we\u2019ve chosen Stripe as our exclusive payment gateway. Currently, we accept Credit Cards, Debit VISA and Debit MasterCard payments only to ensure:<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Seamless subscription management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">A unified, faster, and more accessible checkout experience<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">Advanced security and PCI compliance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">Automated invoicing and receipts<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><\/span><span style=\"font-weight: 400;\">Transparent fees with no hidden costs<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much does the subscription cost?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><b>For Members:<\/b><b><br \/><\/b><span style=\"font-weight: 400;\">Monthly subscription: $14.99 CAD<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Annual subscription: $119.88 CAD (equivalent to $9.99\/month)<br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><b>For Clients:<\/b><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Monthly subscription: $3.99 CAD<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Is there a free trial for the subscription?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes for the Members, both the monthly and annual plans include a <\/span><b>7-days free trial<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>No for the Clients, since they do not have a listing on the App.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What does the subscription include?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">A subscription unlocks features such as <\/span><b>Favorites, Compare, Reviews, Chat, and Contact Form<\/b><span style=\"font-weight: 400;\">, along with profile enhancements and promotional options.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;200px||||false|false&#8221; custom_margin_tablet=&#8221;0px||||false|false&#8221; custom_margin_phone=&#8221;0px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;How can I join MusiciaNow with a monthly plan as a Member or Client?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;on&#8221;]<\/p>\n<p>Download the MusiciaNow App from Google Play or the Apple App Store, sign up, and create your profile as a Member or Client. Then, select the monthly plan that fits your role.<\/p>\n<p>Your subscription will activate immediately, giving you full access to all features.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if I cancel or stop paying my monthly subscription? Will my profile be deleted?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No worries. If your subscription payment stops or is cancelled, your profile remains saved but becomes inactive and hidden from search results.<\/p>\n<p>Once you renew your subscription, everything is restored instantly.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I cancel my subscription anytime?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes, you can cancel anytime without any penalties. Your profile will remain active but revert to the basic, non-subscribed version at the end of the subscription cycle.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if I cancel my subscription before the 30-day trial ends?&#8221; open=&#8221;off&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>If you cancel before your trial period ends, you won\u2019t be charged.<\/p>\n<p>Your profile will remain saved but become inactive and hidden from search results.<\/p>\n<p>You can still use the MusiciaNow App as a Guest, but with limited access to features.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#FFFFFF&#8221; divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;#390099 0%|#000000 100%&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-1vw||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;Roboto|700||on|||||&#8221; header_2_font_size=&#8221;22px&#8221; header_2_letter_spacing=&#8221;4px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_line_height=&#8221;1.3em&#8221; background_color=&#8221;#000000&#8243; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; custom_margin=&#8221;0px||||false|false&#8221; custom_margin_tablet=&#8221;-5vw||||false|false&#8221; custom_margin_phone=&#8221;-8vw||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px||20px||true|true&#8221; custom_padding_phone=&#8221;24px||24px||true&#8221; custom_padding_last_edited=&#8221;on|tablet&#8221; header_2_font_size_tablet=&#8221;&#8221; header_2_font_size_phone=&#8221;16px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3><b>Technical Support<br \/>&#8211;<br \/>Troubleshooting<\/b><b><\/b><\/h3>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What should I do if I encounter a technical issue?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">You can contact us by sending an email to <a href=\"mailto:support@musicianow.com\">support@musicianow.com<\/a>.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I report inappropriate behavior or content?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">For an <b>inappropriate<\/b><strong> behavior<\/strong> of a Member or Client, you can block his contact via the Chat window and send us an email to <a href=\"mailto:support@musicianow.com\">support@musicianow.com<\/a><\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What should I do if I encounter a refund problem?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">You can contact us by sending an email to <\/span><a href=\"mailto:support@musicianow.com\"><span style=\"font-weight: 400;\">support@musicianow.com<\/span><\/a><span style=\"font-weight: 400;\"> with the word \u201cRefund request\u201d as the subject line.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What should I do if I want to leave a comment or if I have a question?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">You can contact us by sending an email to <\/span><a href=\"mailto:contact@musicianow.com\"><span style=\"font-weight: 400;\">contact@musicianow.com<\/span><\/a><span style=\"font-weight: 400;\"> with the word \u201cRefund request\u201d as the subject line.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; toggle_font_size=&#8221;18px&#8221; body_font_size=&#8221;16px&#8221; custom_margin=&#8221;200px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;What payment methods are accepted for subscriptions?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>MusiciaNow accepts credit and debit card payments through Google Pay or Apple Pay gateways, making it easy and convenient to subscribe using your preferred method.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What happens if I cancel my subscription before the 30-day trial ends?&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If you cancel before your trial period ends, you won\u2019t be charged.<br \/>Your profile will remain saved but become inactive and hidden from search results.<\/p>\n<p>You can still use the MusiciaNow App as a Guest, but with limited access to features.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_divider color=&#8221;#FFFFFF&#8221; divider_position=&#8221;center&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;50%&#8221; module_alignment=&#8221;center&#8221; custom_padding=&#8221;10px||10px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ MusiciaNow<div class=\"aiovg-player-container\" style=\"max-width: 100%;\"><div class=\"aiovg-player aiovg-player-iframe\" style=\"padding-bottom: 56.25%;\"><iframe loading=\"lazy\" src=\"https:\/\/musicianow.com\/en\/player-embed\/id\/661\/\" title=\"MusiciaNow introduction video\" width=\"560\" height=\"315\" frameborder=\"0\" scrolling=\"no\" allow=\"accelerometer; 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